Terms and Conditions – Arabian Day
Welcome to Arabian Day! By booking with us or using our services, you agree to the following terms and conditions. Please read them carefully before making a reservation.
1. Company Information
Arabian Day is a registered tour agency based in Hurghada, Egypt. We specialize in providing excursions, tours, and travel-related experiences.
2. Booking Policy
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All bookings must be made through our website, authorized agents, or in person.
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Bookings are confirmed only after full or partial payment is received.
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Upon confirmation, you will receive a booking reference via email or text.
3. Payment Terms
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Payments are securely processed through Paymob and are subject to their terms and conditions.
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We accept online card payments and other locally approved methods.
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Full payment must be made prior to the start of the excursion unless otherwise stated.
4. Cancellation and Refunds
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Please refer to our Refund and Cancellation Policy for detailed terms.
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Customers may be eligible for a full or partial refund depending on the time of cancellation.
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No refunds are provided for no-shows or late arrivals.
5. Changes and Modifications
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Customers may request to reschedule an excursion at least 24 hours in advance.
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Arabian Day reserves the right to modify or cancel excursions due to weather conditions, safety, or operational requirements.
6. Customer Responsibilities
By booking with Arabian Day, you agree to:
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Provide accurate personal information during booking.
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Follow safety instructions from guides or staff.
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Arrive on time for excursions and pick-up points.
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Behave respectfully toward staff, other guests, and local environments.
7. Liability Disclaimer
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Arabian Day is not liable for any injury, loss, or damage resulting from excursions unless due to proven negligence on our part.
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Customers participate in activities at their own risk and are advised to have travel insurance.
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We are not responsible for lost or stolen personal items during excursions.
8. Use of Personal Information
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Your data will be used in accordance with our Privacy Policy.
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We may use your contact information to send booking details and important updates.
9. Intellectual Property
All content on our website, including text, images, and branding, is the property of Arabian Day and may not be used or reproduced without written permission.
10. Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any disputes will be subject to the jurisdiction of Egyptian courts.
11. Contact Information
If you have any questions regarding these terms, please contact us:
Arabian Day Tours
Email: info@arabianday.com
Phone: +201009408015
Website: www.arabianday.com
